Important:

Disruption to Our Service at Broadmead Medical Centre - See Details

Accessibility statement

Accessibility Statement for Broadmead Medical Centre

At Broadmead Medical Centre, we want our website to be easy for everyone to use. We are committed to making our online information accessible to all patients and the wider community.

Our website is built and maintained by Spindogs, an award-winning digital agency, in collaboration with NHS England. They are responsible for the platform’s overall functionality and accessibility. However, the content on this website is managed by BrisDoc Healthcare Services and Broadmead Medical Centre, and we are committed to keeping it accessible.

How We Support Accessibility

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which set standards for making digital content more accessible. While we strive to follow best practices, we recognise there are some areas for improvement and are actively working on them.

Need Information in a Different Format?

If you need information in a different format, such as large print, Braille, audio, or an easy-read version, please let us know.

You can contact us by:

We will do our best to provide this within 25 working days.

Reporting Accessibility Issues

If you have trouble using our website or find any problems not mentioned here, please let us know. We welcome feedback and will do our best to resolve any issues.

You can report problems by:

If You’re Not Happy with Our Response

If you report an issue and are not satisfied with how we handle it, you can contact the Equality Advisory and Support Service (EASS) for further advice.

Technical Accessibility Information

Broadmead Medical Centre is committed to making this website accessible in line with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with WCAG 2.2 Level AA due to the following issues:

Areas That Need Improvement

  • Alternative Text for Images
    A small number of images do not have alternative text. These images are decorative and do not contain important information. We are working to improve this.
  • Navigating Links More Easily
    Some links use general phrases like “Find out more” without making the link’s purpose clear. This can make it harder for screen reader users to understand where the link goes. We are updating these links to be more descriptive.

What We’re Doing to Improve

We are actively working on these issues and aim to make improvements as soon as possible.

When Was This Statement Last Updated?

This statement was prepared on 26th February 2025.

If you have any questions about accessibility, please get in touch. We are here to help!