Important:

Disruption to Our Service at Broadmead Medical Centre - See Details

Book or Manage Appointments Online

Save time and book online with Patient Triage - our easy online tool to request appointments or submit queries.

No waiting on hold or needing to visit the surgery in person.

Book Appointment Online Cancel or Change Appointment
BMC Appointment

How it works:

  • Submit a short medical or admin query online.
  • Our team will review your request and prioritise your care.
  • You’ll be contacted with the next steps or an appointment where appropriate.

Cancel or Change an Appointment

Cancel or Change Appointment

Other Ways to Book

  • Call us on 0117 954 9828 (lines can be busy—try online booking first).
  • Visit us in person at the surgery.

Notice

Appointments with a Nurse

Appointments with our nursing team—such as for long-term condition reviews, screenings, or dressings—can be booked directly by calling us on 0117 954 9828.

We do our best to provide as many appointments as possible, but demand often exceeds availability. To help us prioritise appointments for those who need them most, please consider using other sources of advice and support where appropriate. Thank you for your understanding.

Alternative Care:

If you need medical advice or treatment, consider the following options:

Self Care

  • Search for the latest self-care advice from the NHS for colds, sore throats, and other common issues. Many minor ailments can be managed at home with simple remedies and over-the-counter medications. Read More

Ask a Pharmacist

  • Visit your nearest pharmacy for fast advice and treatment. Pharmacists are highly trained to help with medication and health advice for minor conditions. Read More

Urgent Care

  • If you have an urgent medical problem and you’re not sure what to do, contact NHS 111 for guidance. They can help direct you to the right service. Read More

Minor Injuries

  • For injuries that need urgent attention but are not life-threatening, visit your nearest Minor Injuries Unit. Read More

Emergency Care

  • For a medical emergency or life-threatening condition, call 999 or go to your local Emergency Department immediately. Read More
Interpreter Services
To help make your appointment run smoothly, we encourage you to bring a family member or friend who can assist with English if possible.

If you need a professional interpreter for your appointment, please let our receptionist know in advance, and we will arrange this for you.

Types of Appointments

Same Day or Next Day Appointments

  • If urgent, our Health Navigators will assess your needs and arrange a suitable appointment.

Routine Appointments

  • For non-urgent issues, appointments may be scheduled up to four weeks ahead.

Telephone Consultations

  • Many issues can be resolved without a face-to-face visit. Speak to a clinician from the comfort of your home.
Home Visits

If you need a home visit, please request it in the same way as booking an appointment. All requests will be clinically triaged and processed, and a clinician will call you to discuss your symptoms before arranging a visit.

When to Request a Home Visit

Home visits are only available if you are housebound or too ill to attend the practice. Your GP will assess whether a home visit is necessary based on your medical condition and will prioritise visits based on urgency. Please be ready to provide detailed information to help the clinician schedule visits effectively.

Other Home Visit Services

  • Community Nurse Visits: If required, your GP can refer you for a visit from a community nurse.
  • Health Visitor Visits: You may receive a visit from a health visitor if you have recently had a baby or are newly registered with a GP and have a child under five years old.
Late Arrivals

Please arrive on time. If late, you may need to reschedule, except in medical emergencies.