Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us. If you have a suggestion or any other feedback, please use the email adminbmc@nhs.net to let us know.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

a person standing in front of a window

We always welcome feedback

Want to make a complaint?

a person looking at the camera

Complaints

Please email the practice to register a complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please send an email to the practice using bnssg.admin.bmc@nhs.net to let us know.