Please note that due to current circumstances involving COVID 19, we are closed on Saturdays and the opening times displayed above are subject to change. Please do not attend the surgery without first phoning into reception, all calls are triaged appropriately and then booked in with a nurse or doctor on the day where possible.
If you require urgent medical attention outside of normal surgery hours please dial 111 to access the NHS 111 Service
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.
The fully trained NHS 111 team will collect the caller's personal details, and obtain further information about the nature of their call. They will then make recommendations as to whether a patient needs to be transferred to the BrisDoc Out of Hours service.
If this is the case NHS 111 will book patients into either a telephone advice appointment, or a face to face consultation at one of our primary care centres. If there is a clinical need that requires a home visit the BrisDoc team will arrange this:
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Get the latest NHS information and advice about coronavirus (COVID-19)
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Find out about health research studies and how you may be able to take part.